Terms & Conditions

Effective Date: 26 January 2025

By accessing or purchasing from https://infinityofpride.com , you agree to these Terms & Conditions.

1. Website Use

You agree to use this website only for lawful purposes and not to misuse, damage, or interfere with its operation.

2. Products and Availability

We try to keep product information, images, descriptions, and prices accurate. However, small errors may happen. We may change, limit, or discontinue products at any time without prior notice.

3. Orders

When you place an order, you agree that:

  • All information you provide is accurate

  • You are authorized to use the payment method

  • Your order is subject to acceptance and availability

We may cancel or refuse any order if needed, including for suspected fraud or incorrect pricing.

4. Pricing and Payments

All prices are shown in the currency used by the store at checkout. Final pricing may include shipping, taxes, or other charges where applicable. Payment must be completed before the order is processed.

5. Shipping and Delivery

Delivery times are estimates only and may vary based on location, courier service, weather, holidays, customs, or other factors outside our control.

6. Cancellations

Orders can usually be cancelled only before they are shipped. Once an order has been shipped, cancellation may not be possible and the return policy will apply instead.

7. Returns, Refunds, and Exchanges

Returns, refunds, replacements, and exchanges are handled according to our Return & Refund Policy.

8. Product Use

You are responsible for using the product safely and according to the product description, care instructions, and any applicable laws.

9. Intellectual Property

All content on this website, including text, images, logo, design, and layout, belongs to Infinity Of Pride or its licensors. You may not copy, reuse, or reproduce it without permission.

10. Limitation of Liability

To the fullest extent allowed by law, Infinity Of Pride is not responsible for indirect, incidental, or consequential damages arising from use of our website or products.

11. Privacy

Your personal information is handled under our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of India.

13. Changes to These Terms

We may update these Terms at any time. Continued use of the website means you accept the updated version.

14. Contact Us

Infinity Of Pride
Dwarika City, Chhapraula, Gautam Buddha Nagar - 221009, India
Email: info@infinityofpride.com
Phone: +91 88824 08347

Privacy Policy

Effective Date: 26 January 2025

Infinity Of Pride (“we,” “us,” or “our”) operates https://infinityofpride.com . This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, place an order, or contact us.

Information We Collect

We may collect:

  • Name, email address, phone number

  • Billing and shipping address

  • Order details and payment-related information

  • IP address, device type, browser type, and usage data

  • Information you submit through forms, chat, reviews, or customer support

How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate with you about your order

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing messages where permitted

  • Prevent fraud and meet legal or tax obligations

Sharing Your Information

We may share your information with:

  • Payment providers

  • Shipping and delivery partners

  • Website and ecommerce service providers

  • Analytics and marketing tools

  • Legal or government authorities when required by law

We do not sell your personal information.

Cookies

We use cookies and similar technologies to:

  • Keep the website working properly

  • Remember your preferences

  • Analyze website traffic

  • Support advertising and marketing

You can disable cookies in your browser, but some parts of the website may not work properly.

Data Retention

We keep personal information only as long as needed for order processing, customer support, legal, tax, or business purposes.

Data Security

We take reasonable steps to protect your personal information, but no online system is fully secure.

Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Correct your data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent where applicable

Children’s Privacy

Our website is not intended for children under 18, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Us

Infinity Of Pride
Dwarika City, Chhapraula, Gautam Buddha Nagar - 221009, India
Email: info@infinityofpride.com
Phone: +91 88824 08347

Return & Refund Policy

Effective Date: 26 January 2025

At Infinity Of Pride, we want you to be happy with your purchase. If something is wrong with your order, please review our policy below.

1. Return Window

You may request a return within 7 days of delivery if your item is damaged, defective, or incorrect.

2. Eligible Returns

Returns are accepted only if:

  • The item arrived damaged

  • The item is defective

  • You received the wrong item

To qualify, the item must be:

  • Unused

  • In original condition

  • In original packaging

3. Non-Returnable Items

We do not accept returns for:

  • Used or worn items

  • Items damaged after delivery due to misuse, accident, or normal wear and tear

  • Items returned without original packaging

  • Sale or clearance items, unless required by law

4. Cancellations Before Shipping

If you contact us before your order is shipped, we may be able to cancel it. If the order has already been shipped, the return policy will apply.

5. How to Request a Return

Please contact us within 7 days of delivery and include:

  • Your order number

  • Clear photos or video of the issue

  • A short explanation of the problem

We will review your request and reply with the next steps.

6. Refunds

If your return is approved, we will process your refund to the original payment method within a reasonable time after receiving and reviewing the item, if needed.

7. Replacements and Exchanges

We only replace items if they are damaged, defective, or incorrect. Please contact us first if you need a replacement or exchange.

8. Shipping Costs

Shipping charges are non-refundable unless the return is due to our error or a defective/damaged item.

9. Delayed or Missing Orders

If your order is delayed or missing, please contact us and we will help you check the shipping status.

10. Contact Us

Infinity Of Pride
Dwarika City, Chhapraula, Gautam Buddha Nagar - 221009, India
Email: info@infinityofpride.com
Phone: +91 88824 08347